HORIZONNE SHIPPING POLICY

Delivery Timelines & Costs

We offer efficient and reliable global shipping services with the following options:

  • Standard Express (DHL/FedEx/UPS recommended):
  • Cost: $15 per item (additional fees apply for oversized/heavy items). Enjoy subsidized rates (original price: $28/item).
  • Delivery: 5–18 business days after dispatch, covering most regions.
  • Nordic & Switzerland Priority:
  • Cost: $30 per item (includes Denmark, Sweden, Norway, Finland, Iceland, and Switzerland).
  • Delivery: 10–25 business days (may extend due to customs in remote areas).

Important Notes:

  1. All orders are shipped directly from Horizonne warehouses. Tracking numbers will update in your account within 24 hours of dispatch.
  2. Economy shipping (e.g., local postal services) may take 3–4 weeks; fees are calculated at checkout.
  3. Customs duties or taxes in certain regions are the recipient’s responsibility. Check local regulations beforehand.

Special Information:
To enhance your experience, we subsidize international express shipping long-term. Delays due to holidays, weather, or customs will be actively tracked and prioritized by our support team.

For returns or exchanges, refer to our [After-Sales Service Terms].